Shipping is calculated based on the weight of the item and your distance from our shipping location, Indianapolis. If you will be picking up your items in person, please contact us to arrange pick-up.

Processing times vary depending on the item. After processing, your items are packaged with care to ensure they make their way to you safely. Ready-to-ship pieces go out in 2-5 business days, while made-to-order or vintage finds may take up to 7 business days. You’ll receive tracking details as soon as your order ships. Please be aware we used recycled packaging.

We’re so glad you asked! 10% of all profits go to local charitable organizations benefiting animals. Receipts will be posted on Instagram and our website @cassloveshome at the end of each year.

All items purchased are final sale. Due to this, please double-check all specifications provided on the product pages. Vintage and antique objects have been around longer than many of us, meaning natural aging is to be expected.

If there is an issue with a broken item due to shipping, please send us a message at cassloveshome@outlook.com with photos of the item and packaging. We will reach out to find a resolution.